Please use the new form and system for IT related issues. You can access the new system at sju.ca/rt-it or by clicking the image below. This new system will allow you to select the most appropriate category for your issue and even provide you with knowledge base articles & relevent to your issue and potentially allow you to resolve your issue yourself.
Media Folder: Media Root
Please use the new system for IT related issues (linked above) for quicker response times and to get related knowledge base items on the fly that might be able to help you immediately.
Please use the space provided to share your feedback with the Campus Response Team to support return to campus planning.
If you are making a suggestion, please note that it will be considered as part of the overall and ongoing review of plans in place as guided by Ontario Public Health, the Government of Ontario, and the University of Waterloo.
If you have a concern regarding COVID-19 compliance measures on campus, please select that option from the “Type of Request” drop down menu above.
Please identify which item(s) you have specific concerns about related to SJU’s on campus compliance measures:
Please identify which communications tool(s) you are relying on to keep up-to-date about COVID-19 changes taking place on campus:
More questions? Please reach out to one of our Campus Response Team members.
Mike Gourlay, Executive Director, Finance and Administration
Cristina Vanin, Interim Vice President Academic and Dean
John Arnou, Interim Director, Student AffairsVeronica Austen, Associate Dean
Sue Brubacher, Director, Enrollment and Upper Year Engagement
Ashish Bhagat, Director, IT
Marilyn Caird, Events and Communications Project Manager
Melissa Carvalhal, Interim Manager, Residence and Business Operations, CRT Co-Lead
Tracy MacDonald, Operations and Project Administrator, CRT Co-Lead
Tom Slaby, Director, Facilities
Michelle Watson, Director, Human Resources